Overview
Learn to lead a team, plan operations and communicate with influence. This diploma suits new and aspiring managers who want practical skills they can use immediately in a workplace.
Pre-requisite requirements
There are no pre-requisite requirements for this course. Substantial work experience is highly regarded, and students are assessed for their suitability to study the course prior to enrolment.
Entry requirements
- Be a minimum of 18 years of age at course commencement
- Completed Australian Year 12 or equivalent
- Suitable English language skills
- IELTS 6.0 or equivalent, or undertake an English language test prior to enrolment
Units of competency
| # | Unit code | Unit title |
|---|---|---|
| 1 | BSBCMM511 | Communicate with influence |
| 2 | BSBCRT511 | Develop critical thinking in others |
| 3 | BSBLDR523 | Lead and manage effective workplace relationships |
| 4 | BSBOPS502 | Manage business operational plans |
| 5 | BSBPEF502 | Develop and use emotional intelligence |
| 6 | BSBTWK502 | Manage team effectiveness |
| # | Unit code | Unit title |
|---|---|---|
| 1 | BSBLDR522 | Manage people performance |
| 2 | BSBOPS504 | Manage business risk |
| 3 | BSBOPS505 | Manage organisational customer service |
| 4 | BSBSUS511 | Develop workplace policies and procedures for sustainability |
| 5 | BSBFIN501 | Manage budgets and financial plans |
| 6 | BSBSTR502 | Facilitate continuous improvement |
Completion requirement
Students must successfully complete all units to receive the qualification. Students who partially complete the course receive a Statement of Attainment for the units in which they are deemed competent.
Assessment
Assessment lets students demonstrate the skills and knowledge required to meet the standard for each unit. Methods include written questions, case studies, projects, presentations and role plays that reflect real workplace situations.
Career outcomes
Successful completion provides the knowledge and skills for full-time, part-time or casual employment in roles such as:
- Operations manager
- Office manager
- Business manager
- Production manager
- Business development manager
- Corporate services manager
- Information services manager
- Warehouse or distribution centre manager
- Transport manager
- Public sector manager
Critical information
Recognition Of Prior Learning And Credit Transfer
Pentagon College recognises qualifications and statements of attainment issued by other registered training organisations. Credit transfer is available for completed units where equivalence can be established. Recognition of prior learning (RPL) lets skills and knowledge gained through work, life experience and unrecognised training be formally assessed. Options for RPL are discussed at the entry interview.
Unique Student Identifier (usi)
All students undertaking nationally recognised training must have a USI. It is free, created online at usi.gov.au, and stays with you for life. Students may create their own USI or authorise Pentagon College to create one on their behalf.
Student Support, Welfare And Guidance
Student services staff help students settle in, adjust to life in Australia and achieve the required level of competency. Staff can refer students to local welfare and guidance services where needed.
Orientation
Every intake starts with an orientation program covering the course, timetable, student portal, campus facilities and living in Parramatta. Students attend orientation before commencing classes.
Pathway from this qualification
After successfully completing this course, students may apply for a range of Advanced Diploma qualifications within the BSB Training Package, including BSB60420 Advanced Diploma of Leadership and Management.
How to apply
- Check you meet the entry requirementsAge, education and English as listed above.
- Send your applicationApplication form, passport, transcripts and English evidence to info@pentagoncollege.edu.au, or through your education agent.
- Accept your offerSign the written agreement, pay the initial fees and receive your Confirmation of Enrolment.



