Student Information

After you have successfully completed the application and enrolment process, you will be issued with a Confirmation of Enrolment (CoE). Once you have this, you can apply to the Department of Home Affairs for a student visa. You may choose to use a Registered Migration Agent or may choose to complete it yourself. More information about how to apply for a visa can be accessed here: https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-finder/study

Once you have received your visa, you must abide by its conditions. If you don’t, you can be sent home and won’t be able to finish your course. Conditions include (but are not limited to): • Satisfy attendance and/or course progress requirements and maintain a valid enrolment for your course. 

USI is the acronym for Unique Student Identifier. It is a reference number that creates an online record of your training and qualifications attained in Australia. If you don’t have a USI, then you can’t be awarded your qualification or statement of attainment. Under the Unique Student Identifiers Act 2014, all RTOs must ensure they have a valid USI for any student that enrols in nationally recognised training from 2015. This means (unless you have an exemption issued by the USI registrar) that as a student you must provide us with your USI.

For information about USIs including how to create one visit https://www.usi.gov.au/. For information on exemptions visit: https://www.usi.gov.au/about/privacy-and-unique-studentidentifier/individual-exemptions-students If you are having trouble creating a USI, we will assist you during the orientation session on the first day.

Credit transfer is a formal recognition of previous studies and can help to reduce the duration of your course, as well as fees. You may apply for a credit transfer for a complete unit or modules within a unit. There is no charge to apply for a credit transfer but you need to let us know that you want to apply for this on your application for enrolment form in the relevant section. You will need to provide a certified copy of your certificate either issued by another education provider or an authenticated VET transcript issued by the USI Registrar.

Recognition of Prior Learning (RPL) is a process where skills and knowledge that you have gained through work and life experience and other unrecognised training can be formally recognised. You need to let us know that you want to apply for RPL at the time of application by indicating this on the application for enrolment form in the relevant section. There is a charge for RPL and this can be viewed in the Fees and Refunds section of this handbook. RPL can also reduce your course duration and fees. We will inform you in writing of any reduced course duration and fees due to credit transfer and RPL and issue your CoE for the reduced duration of the course.

We all need a little extra support sometimes and when you are living and studying overseas – you may need a little bit more than you normally would.

We are here to help you – so don’t ever be shy to let us know what you are going through and how we can help. We offer the following in relation to support and welfare:

• One-to-one support from the trainer/assessor. 
• Support with personal issues.
• Access to additional learning resources.
• Reasonable adjustment in assessment.
• Social events.
• Buddy program.
• Information about external sources of support.

You may not have studied for a while, may have English as a second language or need additional assistance with literacy or numeracy. We will identify any additional support needs you may have at the time of application and enrolment and may prepare an Student Support Plan for you based on those needs. We have a range of information we can provide you with on a variety of issues – this may be related to accommodation, legal or financial issues, cultural considerations, disability support, stress management – or maybe you are experiencing a bout of homesickness. If you are experiencing it – then we are concerned about it. Please communicate with us because we care. We don’t charge for internal services but you will be responsible for any external provider costs at the time you access the services. We can assist you to find local groups of like-minded people in the area, connect you with other students with similar interest groups or simply be a friendly listening ear when you need one. Depending on your needs, we will provide you with a referral to the relevant local organisation and assist you to access services from them. 

Please contact Pentagon team for any support or assistance on info@pentagoncollege.edu.au
Or call us on +61 2-9037 6310

Get started by completing an enrolment form and provide us with a copy of your passport. This first step will offer you an allocated position in our College. The next step will require you to submit a visa application form to the Department of Home Affairs for a student visa to stay in Australia. Once you have completed this step along with your payment you will be provided with a Coe (Confirmation of enrolment)

Enrolling is simple:

• Submit your application to Pentagon College (Make sure you have filled in all the required
• Offer letter and written agreement
• Payment
• Coe (Confirmation of Enrolment)

Steps to Enroll

Step 1

If you have chosen your course, please download the enrolment form.

Start your application by filling in all required fields.

Upload all the required documentation – depending whether you are in Australia or overseas, you will need to upload the following documents along with your application:

Applying in Australia:

• Copy of Passport
• Copy of Visa Status and expiry date
• Academic transcript from previous College(s)
• Proof of English (For VET entry)
• Release Letter (if applicable)
• Current CoEs (if applicable)

Applying from Overseas:

• Copy of Passport
• Proof of English (For VET entry)
• Academic results (if applicable)

Step 2

Once we have received your application:

1. You will receive an ID and a password in your email, which will allow you to login to the student portal and follow up the progress of your application.
2. We will issue an Offer Letter within 48hrs. Please note that an Offer Letter does not secure a place in the College, until your payment has been processed and a Confirmation of Enrolment is issued.

Should any information or documents be missing, we will issue a Conditional Offer Letter. You will need to provide Pentagon College with any missing support documents. A full Offer Letter will be issued when all outstanding information and documents are provided.

Step 3

Once you have accepted the Offer Letter and Written Agreement please make a payment.

After you have made your payment, please scan and upload a receipt of your payment/remittance advice.

Step 4

Your CoE/s will be issued and uploaded to your Document Library > PRISMS CoEs in the student portal within 48hrs from receiving your payment confirmation.

The Written agreement is a legal contract which must be accepted by the student. Students are then aware of our terms and conditions. All Colleges are required by law to keep these agreements on file (National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students 2007 standard 3 and 4).